SMS Privacy Policy

This SMS Privacy Policy describes how Valiant Living ("we," "us," or "our") collects, uses, and protects your information in connection with our SMS text messaging program (the "SMS Program"). It applies to individuals who opt in to receive text messages from Valiant Living.

Valiant Living is the trade name of Restorations Therapy, LLC, the legal entity registered for this text messaging program. Messages are sent under the Valiant Living name.

1. Information We Collect

When you enroll in the SMS Program, we collect the information you provide on our consent form: your first and last name, mobile phone number, and email address. We also record the date, time, and source of your opt in, along with the message categories you selected, so we can honor your preferences and maintain an accurate record of consent.

2. How We Use Your Information

We use the information you provide solely to operate the SMS Program, including:

• Sending informational messages such as appointment reminders, admissions updates, and care coordination notifications, if you selected that category
• Sending marketing messages such as alumni event invitations, recovery resources, program updates, and promotional announcements about Valiant Living services, if you selected that category
• Responding to messages you send us, including HELP requests
• Processing opt out requests and maintaining records of consent

3. Information Sharing

We use service providers, such as our messaging platform vendor, only as necessary to deliver messages on our behalf. These vendors are permitted to use your information solely to provide services to us and are prohibited from using it for their own purposes. We do not sell, rent, or trade your mobile information.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information collected through the SMS Program. Access is limited to personnel and service providers who need it to operate the program. No method of transmission or storage is completely secure, but we work to protect your information consistent with applicable law and industry practice.

5. Your Choices

Participation in the SMS Program is entirely voluntary and is not a condition of receiving care, treatment, or any other services from Valiant Living. You may opt out at any time by replying STOP to any message. After you opt out, you will receive one final message confirming your removal, and no further messages will be sent unless you opt in again. You may also reply HELP to any message or contact us using the information below for assistance.

6. Data Retention

We retain records of your opt in, your preferences, and your opt out for as long as needed to operate the SMS Program and to satisfy legal, regulatory, and record keeping requirements, including carrier requirements to maintain proof of consent.

7. Children

The SMS Program is intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18 through the SMS Program.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page.

9. Contact Us

Valiant Living
Restorations Therapy, LLC DBA Valiant Living
5600 S Quebec St, Greenwood Village, CO 80111
Phone: 720‑669‑1285
Email: info@valiantliving.com
Web: valiantliving.com