SMS Privacy Policy
Effective July 22, 2026
Valiant Living respects your privacy. This SMS Privacy Policy explains what information we collect through the Valiant Living SMS Program, how we use it, and the choices you have. It applies to text messaging communications only and supplements the general privacy practices of Valiant Living. As a behavioral healthcare organization, we hold every communication with our clients, alumni, families, and professional partners to a high standard of care and discretion.
Information We Collect
When you enroll in the Valiant Living SMS Program, we collect the following information directly from you:
- Your mobile phone number
- Your first and last name
- Your email address
- Your communication preferences, meaning the message categories you select at enrollment
We also maintain a record of your consent, including the date and manner in which you opted in, as required by applicable messaging regulations.
How We Use Your Information
We use the information you provide solely to deliver the communications you have requested. Depending on the preferences you select, these may include:
- Appointment reminders
- Treatment updates and care coordination
- Outcomes follow up
- Alumni communications and meeting reminders
- Educational resources and recovery resources
- Event invitations and workshops
- Newsletters and community announcements
We keep the content of text messages intentionally brief and limit the personal detail they contain, consistent with our responsibilities as a healthcare provider.
Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or trade your mobile phone number or SMS consent information. Your opt in status belongs to you, and it is never transferred to another organization for their use.
Service Providers
We use trusted technology vendors, such as our messaging platform provider, solely to deliver the communications described in this policy. These vendors act on our behalf, are permitted to use your information only to transmit messages for Valiant Living, and are not authorized to use your information for their own purposes.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. Access to SMS enrollment information is limited to team members and vendors who need it to deliver the communications you have requested. While no method of transmission or storage is completely secure, we work to protect your information in a manner consistent with the standards expected of a professional healthcare organization.
Your Choices & Opting Out
Participation in the Valiant Living SMS Program is voluntary, and consent is not a condition of receiving care or services.
- Reply STOP to any message to opt out. You will receive a final confirmation message, and no further messages will be sent to your number for that program.
- Reply HELP to any message for assistance, or contact us using the information below.
You may re‑enroll at any time by completing the consent form again at valiantliving.com/sms-consent.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page. Continued participation in the program after an update constitutes acceptance of the revised policy.
Contact Us
Valiant Living
5600 S Quebec St, Greenwood Village, CO 80111
Phone: 720‑669‑1285
Email: info@valiantliving.com
Web: valiantliving.com
Related: SMS Terms & Conditions · SMS Consent Form